Begin Your Repair Request
Tell me a bit about your piece and what it needs and
I’ll take care of the rest.
Repair Request Information
I’d be happy to take a look at your piece and provide a repair estimate. Repair pricing varies depending on the type of jewelry, materials needed, resizing requirements, restringing or redesign work, and any specialty details involved.
Basic Repair Services
Standard bracelet restringing: starting at $18–$28
Necklace restringing: starting at $28–$45
Clasp replacement: starting at $8+
Stretch cord replacement: starting at $18+
Final pricing varies based on materials, size adjustments, and overall repair complexity.
Custom Redesign Add-Ons
Some repair requests may also include custom redesign details such as:
Significant size increases
Pattern redesigns
Matching previous DCJ pieces
Premium gemstone additions
Specialty focal beads
Gold-filled accents
Once photos and details are received, a repair estimate will be provided before any work begins.
Repair Policies
Repair invoices are sent through Square
Payment is due prior to completion
Turnaround time varies based on materials and repair complexity.
90-Day Craftsmanship Guarantee
Diane Callaghan Jewelry stands behind the craftsmanship of our work. DCJ jewelry, custom designs, and repair services are covered by a 90-day craftsmanship guarantee from the date of purchase or service completion.
This guarantee applies to issues related to DCJ workmanship. It does not cover normal wear, accidental damage, loss, misuse, or damage caused by improper care.
Lifetime Restring Service for DCJ Stretch Bracelets
DCJ also offers a Lifetime Restring Service exclusively for Diane Callaghan Jewelry stretch bracelets.
The Lifetime Restring Service is a restringing service and is not a lifetime warranty or lifetime guarantee on the jewelry itself.
Replacement beads, gemstones, charms, findings, specialty materials, shipping, or other repairs may involve an additional charge when needed. Any applicable cost will be discussed before work begins.
The Lifetime Restring Service applies only to eligible DCJ stretch bracelets.